• South West Region, VPMA
  • South West Region, VPMA
  • South West Region, VPMA
Latest News //
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.


South West Region


Suzanne and Renay held three very successful regional meetings, in March, June & October 2015.

Their first meeting of 2016 was held on the 20th April which was well attended, and their second meeting was held on the 19th July which also incorporated a C&T Workshop.

Suzanne & Renay's third meeting of the year was held on the 12th October in Kilmington, with Mike Brooks of Debt Solve UK giving a presentation on Debt Prevention - Better than Cure.

Suzanne & Renay have now held their first meeting of 2017, which was held on the 27th March in Wilmington.  This was well attended with some positive feedback.

Their next meeting incorporating the MMI Mental Health for Managers course was held in July - this proved very popular and was sold out!

Details of their next meeting being held on the 4th October are available here.

** 4th October Meeting Postponed **

Regional Organisers:

Suzanne Headington


I have been working with veterinary practices since 2005 and have experience in dealing with a wide range of business advisory, tax and accounts matters through my role as Senior Manager at Hazlewoods as well as being a VPMA member. My aim as a Regional Organiser is to provide the opportunity for members and non-members to get together and to look at exciting and informative topics which will help veterinary practices on a day to day basis. I also ride and play water polo!

Tel: 01242 680000

Renay Rickard

renay rickard

I am the practice manager of a 13 vet mixed practice in mid Cornwall. I also work for Duchy College in Cornwall as part of the Veterinary Nursing team as a course moderator and clinical coach trainer. As well as being Regional Organiser for the Cornwall and Devon region, I am Regional Co-ordinator for the VPMA as a whole. I feel that the VPMA regions are an important part of association’s development, as they help ensure that the membership is represented and grown at a local level. Please feel free to contact me about issues you’d like to discuss at regional level. If you want to get involved in organising and co-hosting regional meetings, we’d love to hear from you too. 

Tel: 01208 872254

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