• The Midlands, VPMA
  • The Midlands, VPMA
  • The Midlands, VPMA
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  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     

The Midlands

Julia has recently joined the team of Regional Organisers, having identified a need to have meetings in The Midlands.

Julia wishes to try and hold her first meeting early September.  Details will be available soon.

.

Regional Organiser:

Julia Barham RVN BSc PhD

 

 j barham

My partner and I own Churchcroft Veterinary Centre in Nottingham where I am practice manager, head nurse and clinical coach. We have three boys (with fourth due September 2017) and a border collie (who is also the practice mascot) who is an elderly relic of a team of collies I trained in competitive obedience.

My aim as a Regional Organiser is to provide the opportunity for practice managers and owners to get together in a social setting, to combine knowledge and to look at inspiring topics which will help veterinary practice performance in all areas. I am also interested in exploring the VPMA certificate and gaining the knowledge required to complete this.

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