• Position Vacant, VPMA
  • Position Vacant, VPMA
  • Position Vacant, VPMA
Latest News //
  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.


    Renay Rickard, VPMA president, armed new managers with a suite of tools to help conduct appraisals with a range of practice team members during her ‘New to Management’ webinar

    Conducting appraisals causes many new managers to pale at the thought, but VPMA’s president, Renay Rickard, put minds at rest with a straightforward guide to the ‘Do’s and Don’ts’ of staff appraisals, during VPMA’s second New to Management webinar held on March 15.

    The message was clear from the beginning: make appraisals in your practice a positive experience and something that members of the team actually look forward to instead of dread!

    “In the early days, when I first started to do appraisals in my practice, it was viewed as an annual telling off! We want it to be a positive experience all round. We now have people coming to me and asking when their next appraisal is – that’s when you know you’re doing something right,” said Renay.

    It’s important to make your team member feel at ease and special – this is time invested in them in a busy practice where time is pressured and not everyone always gets listened to, continued Renay. “It’s important to commit to a time you’ve set – I’ll allow a time to be cancelled once but the appraisal has to go ahead the next time. It’s a big deal for the person being appraised so make sure they feel important and that your meeting is held somewhere private and uninterrupted,” she added.

    Being clear about the purpose of the appraisal and giving the reasons why you’re holding one is important for clarity and consistency among staff. Key to this, said Renay, was having a structure and procedure in place, including making your key performance criteria available to everyone – publishing them in the staff handbook in Renay’s practice.  


    Polls carried out during the webinar showed an interesting split between delegates in their concerns over conducting appraisals. When asked “What is your biggest challenge regarding appraisals?” the responses were as follows:

    33%  “Unsure how to keep emotion out of it”

    27%  “Worried about confrontation issues”

    22%  “Not having a formal process in place”

    16%  “Don’t have enough objective info”

    2%   “The team members are senior to me or at practice longer”

    When asked whether their practice had an appraisal process in place, the results showed almost one-third did not.

    62% Had a process in place

    31% Did not have a process in place

    8 % Were not sure

    The message from Renay for practices without an established appraisals process was to not be intimidated by the prospect and start one yourself. She said: “If your practice doesn’t have a review process, do start one in an informal way and do it yourself if you’re heading up a small team. Ensure that the person who does take on this task has the authority to make changes or raise issues with the bosses – there’s nothing more frustrating for staff than being promised a chat and airing their views only for it not to go any further.”

    Renay shared her protocol for appraisals, which will be distributed on the accompanying slides to webinar delegates. You may still sign up now to this and other webinars in the series; visit

    The next webinar in the series is entitled
    Difficult Team Members and Disciplinary Processes and will be delivered by Simone Taylor from Citation on April 12 at 8pm. This webinar will look at how to handle difficult team scenarios and what might be expected of you in managing a disciplinary process.

    To sign up or for more information email
    secretariat@vpma.co.uk or visit http://events-by-vpma.co.uk/

  • RCVS Strategic Plan 2017/19

    Leadership, innovation and culture change focus for three-year strategic plan

    The Royal College of Veterinary Surgeons (RCVS) has published its Strategic Plan for 2017 to 2019, with a focus on developing leadership within the veterinary professions, encouraging innovation, and further extending a learning culture as a counter to the ‘blame’ culture that exists in some parts of the profession.

    The Strategic Plan was developed throughout the course of 2016 with input from a number of stakeholders including RCVS Council and Veterinary Nurses Council, key committees and College staff. Most importantly, the evidence for change came from the wide and deep consultations that took place within Vet Futures, the joint RCVS and British Veterinary Association project that aims to help the veterinary profession prepare for and shape its future.

    This process led to the development of five key ambitions for the next three years:

    • Learning culture: to establish the extent to which a ‘blame’ culture exists in the veterinary professions, the role that the RCVS may play in it, the impact it may have on the welfare of vets, veterinary nurses, owners and their animals, and how we can move towards a culture that has a greater focus on learning and personal development.

    • Leadership and innovation: to become a Royal College with leadership and innovation at its heart, and support this creatively and with determination.

    • Continuing to be a First-rate Regulator: continuing to build on the foundations that have already been laid, we will work to ensure that the legislation and regulations that support us are not only fit for purpose today, but enable us to make the UK veterinary professions, and those allied professionals who work alongside them, the best that they can be into the future.

    • Global reach: in part a response to Brexit and the need to be more externally-facing but with an emphasis to improve animal health and welfare on an international basis by raising veterinary standards overseas, contributing to the One Health agenda and ensuring that our regulation keeps pace in a global market.

    • Our service agenda: to continue to build on our service agenda to ensure that people not only find interactions with us to be efficient and fair, but seek out and take up opportunities to engage further.

    Nick Stace, RCVS CEO, said: “The hallmark of our 2014 to 2016 Strategic Plan was getting the basics right by clarifying our identity, improving our core functions, setting out our service agenda and strengthening our foundations. The plan gave us a firm foundation to build upon and improved levels of confidence in the College from stakeholders which has allowed us to be more ambitious and outward-looking with this new plan.

    “Within the new plan there are challenging ambitions and stretching objectives that address some of the big issues affecting the veterinary team, whether that’s playing a more global role post-Brexit, the importance of embracing new technology, or the pressing need to consider culture change within the profession to ensure it continues to grow and learn.

    “I would ask each member of the profession to take a look at the Strategic Plan and I am very happy to receive comments and feedback on the plan by email at nick@rcvs.org.uk.”

    To download the Strategic Plan please visit www.rcvs.org.uk/publications

  • VPMA / SPVS Congress 2017

    Join us at the Celtic Manor Resort, Newport from the 26th to 28th January 2017.

    From behaviour economics to the ultimate front of house experience; resilience to understanding mindsets; practical H&S to managing social media, with speakers from home and abroad; within and outside the profession - you don't want to miss this event.

    Incorporating the New to Management Stream: whether you're a head nurse, a lead vet in a clinical role, an administrator or client care team leader, you probably have some management elements to your job; or are you moving into management but finding it a bit daunting?  This stream is pitched at introductory level.

    For full details about Congress, click here.


Position Vacant

We offer this free service to anyone looking to recruit managers within the veterinary industry.  Advertisements will be displayed free of charge on this page for 8 weeks.  Send your boxed ad in electronic word format in a text box to the Secretariat by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Tiptree Veterinary Centre, near Colchester CO5 9AJ require an experienced Practice Manager. We have an exceptional team of 5 vets, 10 nurses and 6 admin staff, but lack a central figure to maintain cohesion. Best team I have worked with in 35 years.

Send CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Closing date for applications 5th June 2017


London Road Vets, Lexden, Colchester CO3 9AJ

Experienced Veterinary Receptionist required for afternoons and weekends. A sound knowledge of the Jupiter practice managements system would be an advantage.

Send CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Closing date for applications 5th June 2017


Office Manager required for Small / Equine practice in Perth Scotland

Tier 2 Purpose built with canine hydro pool and equine centre

30 staff approx

Enquiries to :

Jamie Gartside – This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Harvey Carruthers -  This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager - Eastleigh Vets4Pets

For further details please follow this link: https://careers.myvetpractice.co.uk/vacancies/4956/practice-manager.html


Practice Manager

chine house

An exciting opportunity has arisen for a Practice Manager in our newly expanded small animal and equine hospital in Sileby, Loughborough. We provide veterinary care for all animals from horses to lizards and dogs to cows. Our ambulatory equine and farm vets cover a large part of Leicestershire and beyond. We take pride in providing our own out of hours emergency service staffed by our own vets and nurses. We have grown considerably and now have 23 vets, 24 nurses and our own dedicated reception, accounts and dispensing staff.

The role of the Practice Manager is pivotal in the smooth running of the hospitals. The Partners are looking for a suitably qualified and experienced manager with excellent people management, communication and organisational skills and a strong customer focus. Candidates must have a proven track record in human resources, business management, marketing and health and safety. Veterinary practice experience would be beneficial but is not essential.

Salary commensurate with experience. This post is full time.

Please complete an application form and return it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Chine House Veterinary Hospital, Sileby Hall, Sileby, Loughborough LE12 7RS by 25th May. 




We have two brand new vacancies due to our continued growth in the South West and South Wales locations. You must live in these areas to be able to apply for this exciting opportunity

We can offer a competitive salary, excellent benefits and a fantastic opportunity for career development.

Independent Vetcare is the fastest growing Veterinary Group in the UK.  We have come together out of our desire to pool resources, skills and knowledge. We believe in local management and clinical quality is at the heart of everything we do. Our company has strong core values of integrity, loyalty, respect for its staff and clients.  Due to the rapid growth of our group, we need an additional Business Support Manager to join our central support team. This is a key role where you will be responsible for supporting and advising all of the veterinary practices in your area and providing a close link between our Clinical Directors and the central team (finance, marketing, purchasing, HR, property and IT).  You will also be helping new practices integrate successfully into the larger group.

You could be currently working as a Practice Manager or Senior Nurse, or you may already be undertaking a similar role in a parallel industry.  With excellent people management and influencing skills you will be involved in recruitment, improving operational performance, helping sites problem-solve and providing them with commercial acumen when required.

We are looking for someone with the following:

•             Experience of vet industry or other similar clinical background

•             Self-motivated and track record of independent working

•             Ability to embrace change and be flexible as the group evolves

•             Experience of management responsibilities

•             Warm communicator with strong people skills

•             Good appreciation of Human Resources and Health & Safety issues

•             Microsoft Excel and Word skills

•             Some flexibility with working hours and place of work required. The role will require travel.

Please contact our Recruitment Manager, Debbie Loding,  for more information on 07702333522 or send you CV and covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager – Forrest House Vets – North Yorkshire

A rare opportunity has arisen for a Full Time Practice Manager to join our rural mixed practice in the heart of the beautiful North Yorkshire countryside. Forrest House Vets is a busy three site practice with branches in Bedale, Northallerton and Masham.

The successful candidate will work closely with the Clinical Directors in the organisation and day to day running of the practice. The role will involve travel between sites and will include all aspects of practice management including financial responsibility, debt control, people and premises management.

Experience in the veterinary sector and previous managerial role is preferable though training and support will be provided. The successful candidate will be a resourceful and open minded individual with great problem solving capacity. The candidate will have strong leadership, organisational and planning skills and be able to demonstrate effective team management on a daily basis.

We offer a competitive package that includes:

  • Salary dependant on experience
  • 25 days holidays plus Bank Holidays
  • Company Pension
  • Access to CVS Share Save Scheme
  • Other flexible benefits to include childcare vouchers, cycle to work and discounted gym membership

To apply please send your CV and Covering letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


New and Exciting Management Opportunity


This is a unique and exciting management opportunity with a leading veterinary specialist hospital.

Davies Veterinary Specialists is one of the largest and most diverse small animal specialist centres in Europe.  Founded in 1998, the practice has steadily grown whilst retaining its commercial independence and now employs over 170 people including a team of around 65 veterinary nurses and kennel assistants providing 24/7 complex and high quality care to our patients.

To support our ongoing growth, we have created a new role to lead and manage the provision of nursing services.  Providing strategic and operational leadership for nursing provision across the practice, working closely with the Nurse Supervisors and the Clinical Heads of Service, you will ensure that cases are managed to high standards supporting the ongoing success of the practice.

You may be a Veterinary Nurse who has moved into a general management role, or have general management experience within a healthcare or similar environment.  You must have experience of leading a large team within a complex 24-hour care sector.  You must be able to bring creativity, influencing and resource management knowledge and skills to a pressurised, demanding and yet rewarding working environment.

For further information and details of how to apply, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager - Derby

scarsdale small animals logo rgb 002

£30,000 - £35,000 per annum dependant on experience

A fantastic opportunity has arisen within our Pride Veterinary Centre, part of Scarsdale Veterinary Group based in Derby, one of the largest referral & first opinion sites in Europe.

We’re looking for a full-time Practice Manager to oversee the operations of the first opinion & resort business in Pride Veterinary Centre and at our smaller branches within the organisation, ensuring we provide the best level of clinical excellence and care to our Patients and Clients.

Reporting to the Executive Director, the ideal candidate will have operational experience within the small animal veterinary sector with retail and ideally client care experience.

We’re ideally looking for someone with great leadership and people management skills and the proven ability to manage, coach and develop clinical teams. Experience in finance and business management and membership of VPMA is preferable.

If you’re interested in working with a friendly and dynamic team surrounded by fantastic facilities, offering extensive support and training, please apply now!

Please apply in writing with current CV clearly stating the position you are interested in to Recruitment, HR Department, Scarsdalevets LLP, Pride Veterinary Centre, Riverside Road, Derby DE24 8HX or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Practice Manager, Cherrydown Vets Limited, Basildon

In Cherrydown we pride ourselves on delivering the highest level of care to our clients and their pets and we have an exciting opportunity for someone to join our leadership team. In this role you will coach, guide and provide development to your teams whilst working with the Clinical Director to develop a strategy to grow the business further.

To facilitate the smooth and efficient running of the practice, the successful candidate will have strong management experience and ideally have a working knowledge of the veterinary industry. The full time roving role will encompass three practices within Essex and the remuneration package rewarded is negotiable, depending on experience.

For further details of the role, please email your CV to Emma Barnes, Group Operations Director  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .uk  


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