• Congress 2018, VPMA
  • Congress 2018, VPMA
  • Congress 2018, VPMA
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    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

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Congress 2018

spvs vpma logo


Celtic Manor Resort, Newport, 25-27 January 2018

Thanks very much to all of you who came and made Congress 2017 such a success.
We look forward to seeing you again at our CPD events throughout the year and at Congress 2018!

Registration for Congress 2018 will be available in July via the Joint Events website.



VPMA and SPVS 5th Combined Congress breaks new barriers

Delegate numbers were up for the 5th year in succession for VPMA and SPVS Congress 2017 which was held at Celtic Manor, Newport from 26-28 January 2017.
550 delegates and 75 exhibiting companies attended the two days of lectures which covered everything from behavioural economics to the ultimate front of house experience;
resilience to understanding mindsets; practical H&S to managing social media.

Congress was opened by Andy McCann, performance coach to high profile business leaders, Olympians and world champions.  He was joined by Wales and Lions rugby legend, Ryan Jones.
Other highlights included Richard Dixon, CEO of Vets Now, "In Conversation" with Martin Whiting lecturer in Ethics at RVC and a packed Mind Matters stream on Mental Health Wellbeing
chaired by Dr Radha Modgil, GP and co-host of Radio 1 "The Surgery".

VPMA President, Renay Rickard said: "This was our best Congress yet.  There was something for everyone with a New to Management stream for those at the very beginning of their careers,
along with some innovative ideas on leadership, marketing and finance from speakers inside and outside the profession".

SPVS President, Stephanie Writer-Davies said: "VPMA/SPVS Congress really is where the whole practice team come together to learn and to network.  The new larger exhibition hall
was very popular with everyone I spoke to, allowing for more space to catch up with existing suppliers and meet new ones."

Photographs are available for download here:

Presidents, Ryan Jones and Opening Ceremony


Wellbeing Award winners and panel


For further information or additional photographs, contact Jenny Stuart on 07974 179364