• IPLearning, VPMA
  • IPLearning, VPMA
  • IPLearning, VPMA
Latest News //
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM

    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.

    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.

    Click here
     for synopses on all the lectures and here for speaker profiles.

    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.

    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.

    For further details and to register click here.

  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.



dac 2013 - digital bwProviding quality, cost effective learning that supports the growth and development of individuals, teams and the organisation.

Learning supports the growth and development of individuals and teams.  It provides the opportunities for people to achieve their potential and has to meet the needs of an organisation in line with its aims, objectives and values.

Fun, engaging learning makes sure your people have the right knowledge, skills and behaviours to succeed whilst demonstrating your commitment to their ability and potential.

Your success relies on teams and individuals knowing what they are doing, why they are doing it and how to do it well and I can work with you to design and deliver workshops and events that meet business and individual's needs covering areas such as:

- Leadership styles and approaches

- Motivation

- Recruiting the right people

- Managing performance

- Objective setting

In these troubled times, I can also work with staff at risk and going through redundancy or simply help develop these areas

- CV building

- Interviewee skills development

To find out more, call me on 07748903729 or take a look at www.iplearning.co.uk