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  • news, VPMA
  • news, VPMA
Latest News //
  • Preparing for the General Data Protection Regulation

    12 steps to take now .... (click here)

     
  • CPD: Focus on the Practice Team, Leicester Football Stadium - 11th October

    We’re delighted to be bringing back Robin Launder, who wow’d audiences at our 2017 Congress with his high energy presentation on creating positive mindsets.

    Robin will be joined by an impressive line-up of other speakers that include:

    • Rebecca Leask and Stephenie Malone, Harrison Clark Rickerbys
    • Doug Muir, Compassion Understood
    • Gordon Dunn, The Vet Group
    • Lisa Winter, Onswitch
    • Susie Samuel, Vet Help Direct
    • Lizzie Lockett, RCVS
    • Major Cathie Gregg, GLCM


    From Mindset Theory to Measuring Your Customer Care Experience; from tips on attracting, retaining and rewarding all the members of your team to creating and nurturing a positive practice culture, this event will help you build a happier, more focused and more productive practice team.


    One lecture stream will concentrate on overall HR issues, the other will focus more on client care and communication.  This is an excellent day for Practice Managers, Reception Managers, Owners, Clinical Directors… or anyone else who is responsible for client communication or team management.


    Click here
     for synopses on all the lectures and here for speaker profiles.


    The day will also offer a focused exhibition – click here for details of the companies that will be available to talk to you.


    The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.


    For further details and to register click here.

     
  • Congress 2018 - REGISTRATION NOW OPEN!

    We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception.  We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.  To find out more about Congress and to register, click here.

     
  • Petplan Veterinary Awards Practice Manager of the Year Winner 2017 - Anne Corson

    Petplan Practice Manager of the Year Winner, Anne Corson from Pennard Vets in Tonbridge, Kent demonstrates the type of work she carries out in a normal working day. Watch the Video.

     

Veterinary Business Video Show - Latest Episode

You can click here to view any or all of the previous episodes of the Veterinary Business Video Show

news

RCVS Strategic Plan 2017/19

Leadership, innovation and culture change focus for three-year strategic plan

The Royal College of Veterinary Surgeons (RCVS) has published its Strategic Plan for 2017 to 2019, with a focus on developing leadership within the veterinary professions, encouraging innovation, and further extending a learning culture as a counter to the ‘blame’ culture that exists in some parts of the profession.


The Strategic Plan was developed throughout the course of 2016 with input from a number of stakeholders including RCVS Council and Veterinary Nurses Council, key committees and College staff. Most importantly, the evidence for change came from the wide and deep consultations that took place within Vet Futures, the joint RCVS and British Veterinary Association project that aims to help the veterinary profession prepare for and shape its future.

This process led to the development of five key ambitions for the next three years:

  • Learning culture: to establish the extent to which a ‘blame’ culture exists in the veterinary professions, the role that the RCVS may play in it, the impact it may have on the welfare of vets, veterinary nurses, owners and their animals, and how we can move towards a culture that has a greater focus on learning and personal development.

  • Leadership and innovation: to become a Royal College with leadership and innovation at its heart, and support this creatively and with determination.

  • Continuing to be a First-rate Regulator: continuing to build on the foundations that have already been laid, we will work to ensure that the legislation and regulations that support us are not only fit for purpose today, but enable us to make the UK veterinary professions, and those allied professionals who work alongside them, the best that they can be into the future.

  • Global reach: in part a response to Brexit and the need to be more externally-facing but with an emphasis to improve animal health and welfare on an international basis by raising veterinary standards overseas, contributing to the One Health agenda and ensuring that our regulation keeps pace in a global market.

  • Our service agenda: to continue to build on our service agenda to ensure that people not only find interactions with us to be efficient and fair, but seek out and take up opportunities to engage further.

Nick Stace, RCVS CEO, said: “The hallmark of our 2014 to 2016 Strategic Plan was getting the basics right by clarifying our identity, improving our core functions, setting out our service agenda and strengthening our foundations. The plan gave us a firm foundation to build upon and improved levels of confidence in the College from stakeholders which has allowed us to be more ambitious and outward-looking with this new plan.

“Within the new plan there are challenging ambitions and stretching objectives that address some of the big issues affecting the veterinary team, whether that’s playing a more global role post-Brexit, the importance of embracing new technology, or the pressing need to consider culture change within the profession to ensure it continues to grow and learn.

“I would ask each member of the profession to take a look at the Strategic Plan and I am very happy to receive comments and feedback on the plan by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .”

To download the Strategic Plan please visit www.rcvs.org.uk/publications

   

VPMA / SPVS Congress 2017

Join us at the Celtic Manor Resort, Newport from the 26th to 28th January 2017.

From behaviour economics to the ultimate front of house experience; resilience to understanding mindsets; practical H&S to managing social media, with speakers from home and abroad; within and outside the profession - you don't want to miss this event.

Incorporating the New to Management Stream: whether you're a head nurse, a lead vet in a clinical role, an administrator or client care team leader, you probably have some management elements to your job; or are you moving into management but finding it a bit daunting?  This stream is pitched at introductory level.

For full details about Congress, click here.

   

Video now available of RCVS Day guest speaker, Dr Adam Little

The presentation made by Dr Adam Little, guest speaker at this year’s Royal College of Veterinary Surgeons (RCVS) Day, is now available on the RCVS YouTube channel. In his talk, ‘Digital Veterinary Practice’, Dr Little, President of Exponential Vet Inc., discussed how evolving technology could impact upon veterinary medicine and practice.

RCVS Day, an annual event held this year on 14 July, is made up of the Annual General Meeting and the awards ceremony. It includes the investiture of the new President and Council members, and a guest presentation from a leading veterinary practitioner.

Dr Little investigated some of the emerging technologies that could be applied to veterinary practice, citing how, for example, every 12-18 months the amount of computing power available for a set price doubles, and how, though there are now about 9bn devices connected to the internet, by 2020 there are expected to be 50bn. Dr Little predicted that more and more of those are going to be worn by animals: to measure reproductive health in farm animals; to track performance in equines; and to monitor behaviour and activity in companion animals.

Dr Little discussed how there’s already a smart litter box which measures an animal’s habits, an oral pill camera that can take 360 degree photos, 3D printed drugs, and digitised microscopy. By uniting these technologies with increasingly accurate virtual reality technology, he said, long-distance examinations could become a real possibility.

More specifically in relation to the role of the RCVS, he explored how the profession could be proactive in engaging with these technologies, such as by: using regulation as a mechanism to attract ‘disruptors’ to work alongside the profession; identifying areas of retraining and creating targeted learning opportunities; fostering an entrepreneurial mindset; creating an early-adopter network of practices to foster initial collaboration; and framing industry challenges as targeted problems whose solutions can be crowd-sourced.

The video of Dr Little’s speech is available on the RCVS YouTube channel: https://www.youtube.com/watch?v=GoZhiCAQ2g0

A video of the event is also available on the YouTube channel: https://www.youtube.com/watch?v=lqib7vvOhHg

   

Bring Your Dog to Work Day

There’s just over two weeks until national Bring Your Dog To Work Day - and Britain’s favourite day at the office is again taking the nation by storm.

 

Please Click Here to read the full article

   

BSAVA launches online resource bank to build practice expertise

Vets can develop their practices’ professional and business skills including integration of new graduates, with a flexible online resource from the British Small Animal Veterinary Association (BSAVA).

Newly qualified vets and their employers will find the BSAVA Professional Development Phase (PDP) Resource Bank particularly useful when it is launched on May 24.

The resource will help the whole practice – from supporting and appraising new graduates, to coaching and mentoring staff teams – all aimed at developing an ethos of reflective learning and continuous professional development (CPD) alongside veterinary expertise.

There will be materials to help staff members understand the organisation, management and economic pressures of practice, their responsibilities as employees, and building strong communication skills across the business.

The BSAVA PDP resource bank provides CPD support matched directly to the RCVS PDP competences, allowing members to pick and choose those most appropriate to their professional development. They include webinars, podcasts, videos, PDFs and web links, with accessible timings from 15 to 90 minutes.

The content is reviewed by committee and there will be ongoing development of new resources – including employer specific resources for practices supporting new graduates.

BSAVA President Susan Dawson said: “This exciting and easily accessible resource puts continuous professional development at the heart of veterinary practice, helping everyone to meet the changing demands of delivering 21st century veterinary medicine,” she said.

“Whether you’re an employer supporting a newly qualified graduate in your practice, a new or recent graduate starting out, returning to work after a break, or simply wanting to refresh your professional or clinical skills, we believe the support within these pages will be a welcome addition.”

Kate King, BSAVA Education Manager, said: “We understand the many challenges of beginning your first job; everything is new and knowing where to turn for help can be difficult. At university undergraduates are expected to focus on the technical skills and knowledge of veterinary science, rather than areas more focused on the practice business, customer care and team-building, such as so-called ‘soft skills’ like emotional intelligence and strong communication.

“Equally, vets in practice may have to prioritise the effective management of a practice’s workload ahead of taking extra time to help newly qualified vets find their feet.”

For more information visit www.bsava.com

   

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